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Actual humans.
Actual answers.

We read every email. Response time varies — but we don't use a support bot, and we don't send template replies to real questions. Use the right inbox and we'll get back to you faster.

General enquiries
For questions about DeepRewrite, the technology, our approach, partnership proposals, and press enquiries. If it doesn't fit anywhere else, send it here.
Sales & volume pricing
For agency pricing, team accounts, volume rates, and API integration discussions. Include your monthly word volume estimate and we'll come back with specific numbers rather than a brochure.
Technical support
Account issues, billing questions, unexpected output quality, bugs. We take quality seriously — if something is producing bad results, we want to know so we can fix it, not just yours.
Registered users only. Support emails from unregistered addresses are not monitored and will not receive a reply. Create an account to access support.
What to include
Help us help you faster.
For support issues
Your account email, what you were doing, and the exact output or error you received. Screenshots are useful. Vague descriptions of something being "off" are less so — be specific.
For sales enquiries
Your use case, estimated monthly word volume, team size, and any specific requirements around SLA, API access, or data handling. We'll put together a concrete proposal, not a generic deck.
For everything else
Just email. No format required. We'll answer the question you actually asked — not the one that fits our FAQ template best.